STB Blocked Call the Provider

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If you are facing issue “STB blocked Call the Provider,” then this article provides simple troubleshooting steps to help you get your set top box working again.

Why Is Your STB Blocked?

• If you see the message “STB Blocked Call the Provider” or some similar message (based on STB model); and can't access your Set Top Box, don’t worry!
• This guide will help you understand the problem and how to fix it.
• There are several reasons why this might happen. Some issues you can fix on your own, while others may need professional help.
• We’ve researched all possible causes and created this guide with solutions.
• After reading it, you should be able to start using your Set Top Box again.

Disclaimer:
The STB blocking message may look different on various boxes, and there could be different reasons for it. You can try the methods mentioned below to fix it. If that doesn't work, contact the service provider, who can fix the issue by resetting it from their side or renewing your subscription.

• If you see a message saying your STB is blocked, don't worry.
• It doesn’t mean your STB is actually blocked, even if you've paid your bills.
• This message might appear because of server issues or if the service is temporarily down.
• There could be other reasons as well that belong to your service provider and there is no issue with your STB!
• So, when you see this message, “STB Blocked Call the Provider,” it means you cannot access channels, shows, or other media content on your Set Top Box (STB).

It occurs due to many reasons:

• Sometimes, the Set Top Box may stop working because of internal issues.
• If the software on your Set Top Box is out of date, it may stop working properly.
• If you have unpaid bills, your account may be suspended, or there may be problems with cables or the device causing the STB service to stop.
• Sometimes, problems with the signal can cause the “STB Blocked” message to appear on your Set Top Box.

Let’s Fix Your STB!

Based on most common STB hacks, here are some of the most useful methods that can help you fix your STB. After that you do not have to see this message again; "STB Blocked Call the Provider."

Method 01

• First thing you can do it to reset your Set Top Box.
• More than 90 percent of cases get their box start working after a reset.

Method 02

• Second method is, you can try a power cycle.
• Unplug the power cable from your Set Top Box, wait for 30 seconds, then plug it back in and turn it on.
• This will reset your STB and clear any temporary issues causing the “STB Blocked Call the Provider” message.

Method 03

• Another simple way to fix your STB is to reload your portal.
• Sometimes, an incorrect portal URL can cause your server to be blocked.
• Make sure the portal URL is correct, then try reloading it.

Need Assistance? Talk To Our Experts!

• If the issue is still there, please don’t try to fix it yourself further.
• Reach out to us, and our experts will listen to your concerns and guide you through the right steps to resolve the problem.
• For your assistance, we are available for your help through different mediums; WhatsApp, live chat, and email.

Attempting to fix things on your own without proper expertise can lead to serious issues, like damaging your TV or even causing a fire.
We care about your safety and peace of mind, so let us handle it for you!