Perform a Battery Check: 

First and foremost, please make sure that the batteries in the remote control have not been depleted. Should it be necessary, replace the batteries with new ones and verify the device's operation once again.

Pair the remote with NVIDIA Shield:

 In the event that the remote control is not synchronizing, it is possible that you will need to re-pattern it. To begin the pairing mode, press and long hold the Home button as well as the Back button on the remote control for ten to fifteen seconds consecutively. A notice will appear on your screen after it has successfully been paired. 

Reboot IPTV Set top box: 

It is possible that rebooting the Nvidia Shield will assist in re-establishing a connection between the remote and the device. Attempt to use the remote control once again after unplugging the Shield for a brief period of time and then plugging it back in. 

It is important to check for interference by making sure that there are no obstructions in the path between the remote and the Shield and that the infrared signal is not being obstructed by any other products.

Employ the Nvidia Shield application: 

It is possible to utilize the Nvidia Shield app on your smartphone as a stopgap measure to operate the device in the event that the physical remote is not functioning properly. This will allow you to do so until the remote problem is fixed.

Factory Reset:

 If the remote control of your IPTV device is still not functioning properly, you may want to attempt doing a factory reset on the Nvidia Shield on the occasion that it is required. Step one is to go to Settings > Storage & Reset > Factory Data Reset.

It is expected that you will be able to restore functionality to your Nvidia Shield remote if you follow these above-mentioned procedures.

If you would want to move further with the IPTV setup or have any inquiries, please don't hesitate to get in touch with us.