Bringing a new set top box into home and setting it up can consist of several key steps to be followed in order to start enjoying the IPTV services. If you find your TVIP box not working, it must be an issue with the basic settings of connecting your IPTV box. For doing your IPTV set top box initial setup, following steps need to be done in order to make sure that everything works smoothly. 

1. If you see your IPTV main not working, the issue can be as simple as that of a power cable. So the foremost step to end your IPTV not working issue is to make sure that the power cable of the set top box is securely plugged in both sides. The power cable should be connected to the IPTV Set Top Box and the power source correctly.

2. Once after properly plugging the power cable on both ends, if you see your IPTV box not working still, the next thing that you need to check is the HDMI cable connection of your set top box. Please make sure that the HDMI cable is properly connected both to the IPTV box and the television. To ensure a proper image and seamless service, you need to look for any loose connection which may cause distortion in connection. 

3. In the next step when the cables are properly connected, check that the IPTV box light is on, this means that the device is powered on.

4. Now that the device light is on, it should mean that the streaming can be watched comfortably, but if you still see the IPTV main not working, the issue is in the interface visibility. Here you need to make sure that the TV is set on the correct HDMI input where the IPTV Set-top-box is connected. This has to be done with your TV remote by selecting the correct input source. The interface of the set top box should be visible now.
 

5. If you are using a wired connection, make sure the Ethernet cable is plugged into the set-top box and connected to your router.

6. If you are using a wireless connection, navigate to the network settings on your TVIP X1 (415) set-top box, select your WiFi network, and enter the password to connect.

7. Ensure that the portal URL provided by your IPTV service provider is correctly entered in the set-top box settings. This URL is necessary for the box to connect to the IPTV service.

8. Ensure that your TVIP X1 (415) set-top box is running the latest firmware. Firmware updates can include bug fixes and performance improvements. Check the manufacturer’s website or your IPTV service provider for instructions on updating the firmware.

9. If you encounter any issues, try restarting both your set-top box and your router. Unplug them from the power source, wait for about 30 seconds, then plug them back in and allow them to reboot.

10. If you have tried all the above steps and are still facing issues, it may be time to contact expert support. Reach out to your IPTV service provider or the manufacturer’s customer service for further assistance. 

They can provide specialized help and may offer solutions specific to your setup. By following these steps, you should be able to set up your TVIP X1 (415) Set Top Box and start enjoying IPTV services seamlessly. If you need further assistance, don't hesitate to contact support.