If you encounter issues with your Set Top Box or IPTV Box Infomir MAG 256, we're here to help you troubleshoot effectively. Before taking any measures like a factory reset, we recommend trying the relevant settings for the specific issue you're facing. The inconvenience of a non-working device is understandable, and our goal is to make your experience as smooth as possible.

If the problem persists despite trying the settings, you may consider a factory reset as a last resort. However, it's important to note that a factory reset will result in the loss of all your data, including favorite channels and the recently watched category. You'll need to go through the initial IPTV software setup again.

1. Press the gear icon below blue button on remote
2. Select Reset Settings and select OK
3. For further assistance, Contact Us.