In case of Set Top Box not working, or IPTV Box not working on INFOMIR MAG 524w3, Kindly first try the relevant settings for the issue. If it is not resolved by any way, then you can do the factory reset of the IPTV device.

Please note that factory reset will lead to loss of all data like favorite channels, recently watched category etc and you will have to do the initial IPTV software Initial setup again.

· Press Home button, Go to settings.
· Then go to last option “Reset”
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